Discreet Packaging & Privacy

How we protect your privacy at every stage

At Men’s Wig Gallery, we understand that privacy matters.
From the moment you place an order to the moment it arrives, discretion is treated as a standard — not an option.

This page explains how we protect your privacy throughout the entire process.


Privacy by Default

We design our processes around discretion from the start.

This means:

  • Orders are handled confidentially
  • Personal information is accessed only where necessary
  • No unnecessary exposure of product details during fulfilment

Privacy is built into our workflow rather than added as an afterthought.


Discreet Packaging

All orders are shipped in plain, unbranded packaging.

Our packaging:

  • Does not display product descriptions
  • Does not reference hair systems, wigs, or related terms
  • Is designed to appear like standard personal or retail deliveries

The contents remain private to you.


Sender Information

Shipping labels and sender details are kept neutral.

They:

  • Do not disclose product type
  • Avoid language that could indicate the nature of the order
  • Comply with carrier and delivery requirements without unnecessary detail

This ensures discretion during transit and delivery.


Order Handling & Preparation

During inspection and preparation:

  • Orders are processed in a controlled environment
  • Access is limited to authorised handling only
  • Personal order details are not shared beyond what is required

We minimise exposure at every stage of fulfilment.


Digital Privacy & Data Protection

Your personal information is handled in accordance with Australian privacy obligations.

This includes:

  • Secure handling of order and contact details
  • Use of customer data only for order fulfilment and support
  • No sale or unnecessary sharing of personal information

Your data is used responsibly and only for its intended purpose.


Communication Discretion

Order-related emails and notifications are kept neutral and professional.

They:

  • Avoid unnecessary product descriptions
  • Focus on order status and delivery updates
  • Maintain clarity without drawing attention

Communication is designed to inform — not to disclose.


In Summary

We protect your privacy by:

  • Using plain, discreet packaging
  • Keeping sender and shipping details neutral
  • Handling orders confidentially
  • Limiting access to personal information
  • Communicating professionally and discreetly

Your order remains your business.


Where to Go Next

You may also find these pages helpful:

  • How Orders Are Processed
  • Shipping Information
  • Returns & Refunds

If you have any privacy-related questions, you’re welcome to contact us for clarification.


Men’s Wig Gallery operates with discretion, care, and respect for personal privacy.