Terms of service
Welcome to Men’s Wig Gallery. This website is operated by Men’s Wig Gallery (ABN: 18 723 010 561). Throughout these Terms, “we”, “us”, and “our” refer to Men’s Wig Gallery. By visiting our website and/or purchasing something from us, you agree to be bound by the terms and conditions outlined below (the “Terms”), which include our policies linked or referenced here.
These Terms apply to all users of the site, including browsers, customers, vendors, and contributors. If you do not agree with any part of these Terms, please do not access or use our site or services.
We use Shopify Inc. as our online store platform, enabling us to sell our products to you.
1. ONLINE STORE TERMS
To shop with us, you must be at least 18 years old or have the consent of a parent or legal guardian to make a purchase. You agree not to use our products for any illegal purpose and not to violate any Australian laws, including copyright law. Any misuse or breach of these Terms may result in the immediate termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right, acting reasonably, to refuse service. While we take reasonable steps to protect your data, you acknowledge that certain content (excluding credit card details) may be transmitted unencrypted across networks. Credit card data is always encrypted.
You agree not to reproduce, duplicate, sell or exploit any part of our website or service without written permission from us.
3. ACCURACY OF INFORMATION
We do our best to ensure all information on our site is accurate and up to date. However, we make no guarantee that the information is error-free or complete. Information on this site is for general guidance only, and we are not responsible for how you interpret or use it. We may update the site at any time without obligation to notify users of changes.
4. PRODUCT & SERVICE INFORMATION
Some of our products may be available exclusively online and may have limited quantities. All purchases are subject to our Returns & Refunds Policy, which complies with the Australian Consumer Law. You can find that policy here.
Due to hygiene and safety reasons, wigs and hair systems that have been worn, altered, trimmed, cut, or treated with adhesive cannot be returned or exchanged, except where required under Australian Consumer Law.
While we strive to display our products as accurately as possible, we cannot guarantee colour accuracy on your specific screen. We may limit sales to specific regions or customers at our discretion, and prices or product availability are subject to change without notice.
We do not guarantee that products will meet individual expectations or preferences. This does not limit any rights you have under Australian Consumer Law.
5. BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place. We may limit quantities per customer or household. If we modify or cancel an order, we’ll attempt to notify you via the contact details you provided at checkout.
You agree to provide up-to-date and accurate billing and account information, including your email and payment details.
6. OPTIONAL TOOLS & FEATURES
We may offer access to third-party tools which we do not control. Use of these tools is at your own risk. We are not responsible for third-party tools or services and recommend reviewing their terms before using them.
Any new features added to the website will also be subject to these Terms.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. These are provided for your convenience, but we do not endorse or control them. We are not responsible for their content, practices, or policies. Any interactions with third-party websites are solely between you and them.
8. USER COMMENTS & FEEDBACK
If you submit comments, suggestions, or other content to us, whether at our request or not, you grant us the right to use them without restriction. You agree your submissions won't violate any third-party rights or contain illegal, defamatory, or harmful content.
We reserve the right to remove content that we believe violates these Terms or is otherwise inappropriate.
9. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which you can view here.
10. ERRORS & OMISSIONS
Occasionally, our site may contain errors relating to product details, pricing, or availability. We reserve the right to correct any errors and to change or update information without prior notice - before the order is fulfilled.
11. PROHIBITED USES
You must not use our website or its content for:
- Any unlawful activity;
- Violating any local, state, or federal laws;
- Infringing intellectual property rights;
- Distributing viruses or harmful code;
- Collecting or misusing personal information;
- Spamming, phishing, or other malicious activities.
We may terminate your use of the site for violating any of these restrictions.
12. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Products and services are provided “as is” and “as available”, except where guarantees apply under Australian Consumer Law, which cannot be excluded. Under the Australian Consumer Law, you are entitled to certain guarantees that cannot be excluded. This includes a right to a refund, replacement, or repair in the case of faulty goods.
To the fullest extent permitted by law, Men’s Wig Gallery is not liable for any indirect or consequential loss arising from your use of our website or products.
13. INDEMNITY
You agree to indemnify and hold harmless Men’s Wig Gallery and its staff, suppliers, and affiliates against any claims or demands arising from your breach of these Terms or your violation of any law.
14. SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, that part will be severed, and the remainder will remain in effect.
15. TERMINATION
Either you or we may terminate this agreement at any time. If you violate any of these Terms, we may end your access to the site and seek remedies under Australian law.
16. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to shipping delays, customs clearance, strikes, or natural disasters.
17. ENTIRE AGREEMENT
These Terms, along with our policies linked herein, constitute the full agreement between you and Men’s Wig Gallery. No prior communication or understanding will override them.
18. GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia. Any disputes shall be handled under Australian legal jurisdiction.
19. CHANGES TO THESE TERMS
We may update these Terms at any time by posting the changes to our website. It’s your responsibility to review them periodically. Continued use of the site after changes have been made implies acceptance.
20. CONTACT INFORMATION
If you have any questions, you can reach us at:
Men’s Wig Gallery
Email: info@menswiggallery.com.au
Address: P.O. Box 6168 Cromer, 3193 VIC, Australia
ABN: 18 723 010 561