How Orders Are Processed

Inspection, preparation, and dispatch

At Men’s Wig Gallery, every order follows a structured process designed to ensure accuracy, quality, and consistency before it reaches you.

This page outlines what happens after you place an order — from inspection through to dispatch — so you know exactly what to expect.

If an issue is identified during inspection or preparation, we may pause dispatch and contact you where clarification is required. Once an order has been dispatched, changes may no longer be possible.

Order Confirmation

Once your order is placed and payment is confirmed, it enters our processing queue.

At this stage:

  • Order details are reviewed for accuracy
  • Product specifications are checked against your selection
  • Any notes or special considerations are recorded

You will receive an order confirmation email acknowledging receipt of your order.

Inspection & Quality Checks

Before preparation, each hair system undergoes a basic inspection to ensure it meets our quality standards.

This typically includes:

  • Verifying the product matches the ordered specifications
  • Checking overall condition and presentation
  • Ensuring the system is suitable for preparation and dispatch

This step helps reduce avoidable issues before shipping.

Preparation for Dispatch

After inspection, the order is prepared for shipping.

Preparation may include:

  • Light handling to ensure the system is ready for transit
  • Secure, discreet packaging
  • Inclusion of relevant documentation or care information

Orders are packaged to protect the hair system during transport while maintaining privacy.

Dispatch & Shipping

Once prepared, the order is dispatched using our selected delivery partners.

You can expect:

  • Dispatch notification once the order leaves our facility
  • Tracking information where applicable
  • Delivery timelines consistent with the shipping option selected at checkout

Shipping times may vary depending on location and service availability.

Processing Time Expectations

Because our products are handled with care rather than automated fulfilment, processing times may vary.

Typical considerations include:

  • Inspection and preparation requirements
  • Order volume at the time of purchase
  • Public holidays or courier schedules

We aim to process orders as efficiently as possible without compromising quality.

If There Are Any Issues

If an issue is identified during inspection or preparation:

  • The order may be paused for clarification
  • You may be contacted if further information is required
  • Alternative solutions may be discussed where appropriate

Transparency is prioritised at every stage.

In Summary

Our order process is designed to:

  • Ensure accuracy and quality
  • Reduce avoidable errors
  • Prepare products carefully for delivery
  • Keep customers informed throughout

From inspection to dispatch, each step is handled with attention to detail.

Where to Go Next

You may also find these pages helpful:

  • Shipping Information
  • Returns & Refunds
  • Basic Care Routine

If you have questions about your order status, you’re welcome to contact us for assistance.

Men’s Wig Gallery processes orders with a focus on care, consistency, and clear communication.